Billing & Claims

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Robin Tefft was amazing in helping me with the scary Medicare process and with my insurance needs. She went above and beyond in assisting with my transition to retirement. And she isn’t kidding when she says you’re not rid of her. She has followed up with me both to save me money during the enrollment period with regard to my prescription coverage and to be sure I didn’t need help even setting up online accounts. What a gem.
Joyce F.
Joyce F.
Robin was great to work with and very knowledgeable about the whole extremely complicated Medicare process. I would never recommend anyone try to navigate this on their own but would highly recommend they work with Robin. My wife and I felt very comfortable with both the enrollment process and the choices we made based on Robin’s guidance.
Paul P.
Paul P.
Robin was extremely helpful during this process! Robin is very professional and patient and she was able to explain all the myriad of details clearly.
Lynn J.
Lynn J.
The service help and advice received was outstanding.
kim G.
kim G.
stewart S.
stewart S.
Thomas M.
Thomas M.
Nancy D.
Nancy D.
Very professional but also very genuine. Always responds quickly with answers that are clear and understandable.
Linda H.
Linda H.
Robin took extra time to help me and went through everything clearly so I understood all my options the experience could not have been better . She was very patient and kind. I would highly recommend her.She also helped with my husband to find the best plan for his needs.
Terry B.
Terry B.
Robin simplified the Medicare choices for me so that I could make an informed decision. She is completely informed, trustworthy and honest. I feel so lucky to have her assistance on this very important decision. She takes the time to understand my individual healthcare and wellness needs.
Kathleen J.
Kathleen J.
Robin is exceptionally well-prepared, knowledgeable and detail-oriented in deciphering the different Medicare Supplement programs to enable me to choose the right program for my particular needs. Her clear communication and helpful demeanor mean the world to me.
Daria C.
Daria C.
Robin listened carefully to understand my needs, then presented a few plans that would fit my needs. She answered questions and helped me to understand the options. Robin made this a much less stressful process. Robin, thank you for your help.
Nancy W.
Nancy W.
Robin streamlined everything having to do with Medicare Advantage plans. I told her what I wanted and she found the perfect plan. Most people find it daunting. I wouldn't work with anyone else and neither should you.
Lisa S.
Lisa S.
If you are retiring and need to get your healthcare Medigap insurance in order, CALL ROBIN!! She was fantastic. She had the answer to almost every question (she looked the one she didn't have), listened to all our concerns before suggesting plans and options, and tailored health insurance for out needs. She know exactly what we needed to do now to avoid problems down the line. And she did it graciously and with a smile. I know I bugged her a bunch of times with questions and concerns, but she always answered with a smile and answered promptly - one answer came on a weekend.She's calm, engaging, and made us feel secure in our options. She gave us choices based coverage geared to what would save us the most money with the best coverage, and explained why she chose the. She didn't just push us to the lowest or highest insurance companies. And she did all this in 2 weeks.If you need help navigating Medigap plans. Call Robin.Oh, and by the way, after you pick you plans, gets set up with the companies and have your insurance cards in hand, Robin doesn't go away. She's there to answer questions afterwards. She cares for her clients and it shows.We were fortunate to have been given her contact info. And I would not hesitate to, and plan to passer her contact information to anyone I know who needs Medigap plans.Thank you Robin!!
Lonn B
Lonn B
Robin has been such a pleasure to work with prior to, during and after the Medicare sign-up process. She is such a down-to-earth human being and really has a passion for what she does. The services she provides are truly personal to each person's specific needs and desires. I highly recommend if you're even a year away from your 65th birthday, give Robin a hollar and get your education started. Trust me, time flies! There's a lot to learn and Robin will hold your hand all the way!
Bree W.
Bree W.
Robin provided all the information needed relative to my application for Medicare Supplement plans. She responded quickly and effectively to questions. She made herself available for in-person meetings, processed the applications, and immediately let me know when everything was approved.
Selma G.
Selma G.
renee E.
renee E.
Robin is dependable, knowledgeable, and a total pleasure to work with. A true friend of seniors who are confused about the Medicare retiree insurance options.
karen L.
karen L.
Robin made my transition to Medicare seamless. I am thrilled with the plan she recommended!
Martha D.
Martha D.
Inbisat S.
Inbisat S.
Laurie E.
Laurie E.
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“We do not offer every plan available in your area. Currently, we represent 8 organizations that offer 61 products in your area. Please contact Medicare.gov, 1-800-MEDICARE, or your local State Health Insurance Program (SHIP) to get information on all of your options. This is a proprietary website and is not associated, endorsed or authorized by the Social Security Administration, the Department of Health and Human Services or the Center for Medicare and Medicaid Services. This site contains decision-support content and information about Medicare, services related to Medicare and services for people with Medicare. If you would like to find more information about the Medicare program please visit the Official U.S. Government Site for People with Medicare located at http://www.medicare.gov